To provide an accurate resolution, I need a few more details: Example of estimated ink levels If the ink levels are fine then please continue with the below steps: I suggest you to perform the following steps from this HP article to fix printing issues: Return to the photo you were trying to print when the issue occurred.
Disconnect any other cables if connected the printer. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. Create custom paper sizes on a Mac To print on a custom paper size on a Mac, create a new custom paper size, and then select the new size for the print job.
Please return to the product information page and verify the numbers provided or try again later. Leave the Printer area margins set at 0. Click File, and then click Print. Make sure the ink cartridges are properly vented and correctly seated Step The product might not pick up photo paper if the paper size and type in the photo paper tray do not match the size and type settings in the print driver.
On the Forms tab, select the Create a new form check box, and then type a name for the new paper size in the Form name text box. You must choose a different, unique name for the new custom paper size. Supported paper sizes vary by printer. Be sure to type dimensions no larger than Align the printer I sincerely hope this fixes the issue.
I understand you are having issues printing from photo tray on your HP Photosmart printer. Do not use an existing paper size name. If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.
Product sold without warranty: Load the custom-size paper into the paper input tray. Product has been exchanged: Choose a method to create a custom paper size, depending on the File menu options in your application. Verify product The serial number provided does not match the previously selected product.
This product was sold by a reseller. Spectacular diagnosis of the issue before posting. For example, if you have The control panel displays the estimated ink levels. If Paper Size does not display, click Advanced, and then select the new custom paper size in the Paper Size drop-down menu.
If Paper Size displays, select the new custom paper size in the Paper Size drop-down menu. Let me take a moment to thank you for posting on the HP Support Forums. If you input custom dimensions that your printer does not support, the new custom paper size does not display when you attempt to print.Make sure the paper trays in your printer can accommodate the paper size you wish to use.
The drawers on most HP laser printers have a sizing mechanism that allows the tray to accept paper that is smaller or larger than 8 1/2 inches by 11 inches, but it is important to check your printer before getting started. Product Name: HP photosmart printer I have a HP photosmart printer that wont print anymore period.
The printer will take the paper, the ink mechanism gose back and forth like it's printing yet the paper comes out blank. I have a Photosmartthat enables 2 sided print.
However, to use it, I can´t chose borderless printing causing the printer to increase the margins in about 1 cm, even if I have bigger margins.
I doesn't make sense!!! The printer shouldn't reduce the size of my printings once they are inside. Printer Specifications for HP Deskjet Printers This document is for HP Deskjet Ink Advantage e-All-in-One and HP Photosmart e-All-in-One series printers.
Review this document for detailed technical data, such as model numbers, system requirements, print speeds, connectivity types, physical dimensions, ink cartridges.
In the Custom Paper Size dialog box, type a name for the new custom size. In the Width and Height boxes, or the Width and Length boxes, type the dimensions. Select the unit of measurement, and then click Save.
Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: Examples: laserjet pro p, DeskJet ; For HP products a product number. - Examples: LGUA; For Samsung Print products, enter the M/C or Model Code found on the product label.
- Examples: “SL-MW/XAA” Include keywords along with product .Download